Unable to Update Merrill Lynch (Mac)

System
System Member admin
in Errors and Troubleshooting (Mac)
This discussion was created from comments split from: Quicken stopped working with Merrill and TD Ameritrade.

Comments

  • brb408wpb
    brb408wpb Quicken Mac Subscription Member
    No error codes. Same problem here. Can no longer download from Merrill. Merrill is checking it out on their end. Version 6.1.1 (Build 601.37924.100)
  • Quicken Anja
    Quicken Anja Moderator mod
    edited December 13

    Hello

    @brb408wpb

    ,

    Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.

    If you haven't already, I suggest you try signing out of your data file completely and then signing back in to refresh the registration token for your Online Connect Services. However, I do recommend that you first save a backup file prior to performing these steps.

    1. Navigate to the Quicken dropdown menu
    2. Sign Out...
      image.png
    3. Sign back in using your Quicken ID (email) and password 
    4. Follow the prompts to be taken back to your data file after signing in

    Once that is done, see if the issue still persists.

    Let us know how it goes!

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

  • Lee64
    Lee64 Member ✭✭
    I fixed this by loading my two-day-old backup of my Quicken file. I then ran Update Accounts and everything worked. If your back-up files are older this may not work as well.
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