Unable to Update Merrill Lynch (Mac)

System
System Member admin
in Errors and Troubleshooting (Mac)
This discussion was created from comments split from: Quicken stopped working with Merrill and TD Ameritrade.

Comments

  • brb408wpb
    brb408wpb Member ✭
    No error codes. Same problem here. Can no longer download from Merrill. Merrill is checking it out on their end. Version 6.1.1 (Build 601.37924.100)
  • Quicken Anja
    Quicken Anja Moderator mod
    edited September 7
    Hello @brb408wpb,

    Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.

    If you haven't already, I suggest you try signing out of your data file completely and then signing back in. Please, follow the steps below in order to do so.
    1. Navigate to the Quicken dropdown menu
    2. Sign Out...
    3. Sign back in using your Quicken ID (email) and password 
    4. Follow the prompts to be taken back to your data file after signing in
    Once that is done, see if the issue still persists.

    Let us know how it goes!
    -Quicken Anja
  • Lee64
    Lee64 Member ✭
    I fixed this by loading my two-day-old backup of my Quicken file. I then ran Update Accounts and everything worked. If your back-up files are older this may not work as well.
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