Thank you for the response and the additional details.
I would recommend contacting support
directly by phone on Monday for advanced troubleshooting steps.https://www.quicken.com/support#contact-support
Quicken Care has the tools to review and research this issue
Thank you, -Quicken Tyka
Thank you for taking the time to share the details of your experience and feedback with the Community, although I apologize that you have not yet received a response.
Please navigate to Help > About Quicken and provide the release that you are currently running.
To avoid repetition, what steps have you tried so far to address this issue?
The more information you can provide regarding this issue will help the Community to better understand and assist.