Vault password STILL not working on scheduled updates, works inside Quicken

jeff2r

Copying this bug report here, again [Removed - Speculation/Innaccurate]. Deleting and re-entering passwords for 20+ accounts in the hopes that maybe this will fix the issue is wholly unacceptable.

From https://community.quicken.com/discussion/7857734/vault-password-not-working-on-scheduled-updates-works-inside-quicken

After last update, Quicken will not take my vault password for scheduled updates. After failing twice, I then open up Quicken manually then go to one step update where it asks me for my vault password and it works fine there. One step updates like usual. I have reset my vault password, but it still won't work for scheduled updates.

And yes, I repaired my data file. No issues of note and no difference in behavior. And I'm sure, yes, if I create a blank file and throw away 15 years of data, it would probably work with the empty file.

jeff2r

Another post below with the same lingering bug, who also never got the problem solved.

Pop-up dialog box with the error reads, "The password entered does not match the stored vault password".

https://community.quicken.com/discussion/7866113/vault-password-worked-yesterday-today-it-does-not

Quicken_Tyka

Hello @jeff2r

Thank you for taking the time to visit the Community to post your issue, although I apologize that you haven't received a response.

As you have already attempted all of the usual troubleshooting steps for this error and it continues to persist, I would recommend contacting support directly for advanced troubleshooting steps.
 

https://www.quicken.com/support#contact-support
 

Quicken Care has the tools to review and research this issue further.

Thank you,
 

-Quicken Tyka