Vault password STILL not working on scheduled updates, works inside Quicken
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jeff2r
Member ✭✭
Copying this bug report here, again [Removed - Speculation/Innaccurate]. Deleting and re-entering passwords for 20+ accounts in the hopes that maybe this will fix the issue is wholly unacceptable.
From https://community.quicken.com/discussion/7857734/vault-password-not-working-on-scheduled-updates-works-inside-quicken
After last update, Quicken will not take my vault password for scheduled updates. After failing twice, I then open up Quicken manually then go to one step update where it asks me for my vault password and it works fine there. One step updates like usual. I have reset my vault password, but it still won't work for scheduled updates.
And yes, I repaired my data file. No issues of note and no difference in behavior. And I'm sure, yes, if I create a blank file and throw away 15 years of data, it would probably work with the empty file.
From https://community.quicken.com/discussion/7857734/vault-password-not-working-on-scheduled-updates-works-inside-quicken
After last update, Quicken will not take my vault password for scheduled updates. After failing twice, I then open up Quicken manually then go to one step update where it asks me for my vault password and it works fine there. One step updates like usual. I have reset my vault password, but it still won't work for scheduled updates.
And yes, I repaired my data file. No issues of note and no difference in behavior. And I'm sure, yes, if I create a blank file and throw away 15 years of data, it would probably work with the empty file.
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Another post below with the same lingering bug, who also never got the problem solved.
Pop-up dialog box with the error reads, "The password entered does not match the stored vault password".
https://community.quicken.com/discussion/7866113/vault-password-worked-yesterday-today-it-does-not0 -
Hello @jeff2r
Thank you for taking the time to visit the Community to post your issue, although I apologize that you haven't received a response.
As you have already attempted all of the usual troubleshooting steps for this error and it continues to persist, I would recommend contacting support directly for advanced troubleshooting steps.
https://www.quicken.com/support#contact-support
Quicken Care has the tools to review and research this issue further.
Thank you,
-Quicken Tyka
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This discussion has been closed.