Thank you for taking the time to visit the Community although, I apologize that you haven't received a response.
In reviewing this issue, the portions that mention "From" are all meant for an email address so I am having trouble identifying where you are seeing just a first name.
Can you please provide a screenshot of the issue using the Windows Snipping Tool? To learn more about posting screenshots to the Community, please take a moment to review the information available here.
Thank you,
-Quicken Tyka