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TruStar Federal Credit Union

My data transactions/downloads worked fine until March 3rd. I haven't been able to get them to work since. My other bank US Bank transfers perfectly.

Answers

  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @JOANNEHAR,

    Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.

    We will need some additional information in order to better assist you further.

    Could you please provide which version of Quicken you have currently running?
    • Help > About Quicken

    Also, which connection method are you using to connect and download transactions (Express Web Connect, Direct Connect, or Web Connect .qfx)? And are you receiving any specific error code(s) and/or message(s) when trying to connect that you could please provide us with here? The more details you can provide, the better.

    Please, check back and let us know! Thank you.
    -Quicken Anja
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