nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

When installing an update from R32.10 onwards, where is the automatic backup stored?

The Hollow Stoat

I'm using Quicken for Windows Subscription R32.12 on Windows 10 Pro [10.0.19042.870]

In the release notes for R32.10 it says "To decrease the chances of losing data, the active customer data file will now be now backed up automatically before an update is installed."

Can anybody tell me where that backup file is stored? I've just updated to R32.12 and a message was displayed when the installation was complete stating that my file had been backed up, but I can't find any file on my drives that could conceivably be a backup of my data file. I've checked the obvious places, such as Quicken's automatic backup directory, and I've searched my drives, but I can't find a backup anywhere. If I actually needed to restore that backup I'm at a bit of a disadvantage.

Is the backup actually being created, or is it not working correctly? If it does work, where will I find the backup file?

Find more posts tagged with

Backup Files

Windows

Accepted answers

All comments

gooddog50

Hi The Hollow Stoat,
You can locate the files by going to Edit > Preferences > Backup > on the right hand side you can view under Backup Preferences where Automatic Backups are located and you can change the location if so desired.

Image: https://us.v-cdn.net/6031128/uploads/editor/9j/hbnqtr71s8xd.png

Does that help?

The Hollow Stoat

> @gooddog50 said:
> Does that help?

Regrettably no, but thank you for trying to help. As I said in my question above, I’ve checked the automatic backup location and there’s nothing there.

leishirsute

My backups are in C:\Users\{userid}\Documents\Quicken\BACKUP

where {userid} is your user login.

I just used the default backup location.

gooddog50

@leishirsute
I agree, just did the update on another computer and see the backups in the same location as you do. However, after the update I did not find a new backup dated today. Hmmm. Either the note that backups are automatically performed prior to the update, or they are stored somewhere else I assume.
Maybe one of our superusers can assist.

Edit/Update:
Went back to my primary desktop computer and the backup is in the correct location with today's date following the update being installed. I'll have to look at the setup in the other computer to see why the backup was not created. May be due to where I have the file directed.

splasher

Mine showed up where the automatic backups are stored:

UKR

Hmmm ... somebody fiddled with the backup file name structure.
When I started Quicken this morning, it updated to R32.12 first, before allowing me to do anything else.

A special backup was created in the Automatic Backup folder:

(Ignore the AM10.20 backup. It was created when I switched to a Test file)

Keep looking with File Explorer and try (1) adding Date created and (2) sort by Date created and you should find it.

jrich75

UKR said:

Hmmm ... somebody fiddled with the backup file name structure.

I just noticed that as well. Also, I noticed that I had the extra pre-update backup even though I had only received the notice that it was available. I didn't actually initiate the update. So the process seems to have changed a bit as well. I do have the 16th file in my backup folder (maximum is set to 15) so that idiosyncrasy hasn't changed.

Also, @The Hollow Stoat there is a search feature to find all data files under the Files menu within Quicken. That might help locate the missing backups.

Ps56k2

same.... I got the notice, but did not update - and the pre-install file naming has changed
I had just deleted the old special backups - but think it was the full name + the "R" info added at the end
BTW... I renamed my data folder ... \Quicken\ to \Quicken-Files\

jrich75

You're right. This is the old pre-update file name format (pre R32):

QDwin-2021-03-22.AM10.02-R-31.20.QDF-backup