Quicken shows all my brokerage accounts except one

Dave1957
Dave1957 Member ✭✭
Quicken shows all my brokerage accounts except one.
I've gone to add account/brokerage/edward jones/
I enter my username and pass.
All my accounts show up except one. It's a regular individual brokerage account amongst my others that DO show up?
Why?

Quicken Deluxe for Mac Vr. 6.1.1

Best Answer

  • Quicken Anja
    Quicken Anja Moderator mod
    edited April 14 Accepted Answer
    Hello @Dave1957,

    Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.

    I suggest creating a new (test) file and try adding the account in the test file if you receive the same result. If needed, please, review this support article for instructions on how to create a new file and how to switch back to your original file after.

    Let us know how it goes!
    -Quicken Anja

Answers

  • Quicken Anja
    Quicken Anja Moderator mod
    edited April 14 Accepted Answer
    Hello @Dave1957,

    Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.

    I suggest creating a new (test) file and try adding the account in the test file if you receive the same result. If needed, please, review this support article for instructions on how to create a new file and how to switch back to your original file after.

    Let us know how it goes!
    -Quicken Anja
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