Thank you for taking the time to visit the Community to post your issue, although I apologize that you haven't received a follow-up response.
At this time I would recommend contacting support directly for advanced troubleshooting steps.
Quicken Care has the tools to review the logs and escalate the issue if necessary.
Thank you for taking the time to visit the Community to report this issue, although I apologize that you are experiencing this trouble.
I would recommend signing out and signing back into the Quicken program. To do this, please follow the steps below.
Go to Edit > Preferences > Quicken ID & Cloud Accounts
Click sign in as a different user
Type "yes" to sign out
Sign back in using your existing Quicken ID
Once this has been completed, please attempt to update once more and let us know the results.
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