you for reaching out on the community and telling us about your issue. I do
apologize for the issue you're having. I'm wondering if we may need to completely resync the data file to the cloud. That may be able to solve the issue you're having not being able to sync. We were having issues on the specific day you were having issues but you've been having issues prior to this so I'll leave the steps down below.
It looks like you're new here. If you want to get involved, click one of these buttons!