OL-304-A Error on American Express Card Transaction Download

The above error started this morning. The canned Quicken Help answers of "If you've not yet applied for online services" and "If your account has been closed" are, of course, nonsense. This account downloaded fine yesterday, the account has not been closed, and I was able to log in to my account on the AmEx web site without problem.



  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @gfvalvo,

    Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.

    If you haven't already, please take a moment to review and follow the error-specific troubleshooting instructions found in this support article regarding error OL-304 under the section titled Deactivate and reactivate online services for the account.

    I hope this helps!

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.