password won't work

My password works on quicken.com, but when I enter in my quicken app it doesn't work. I have tried changing passwords. Make the change, but the new password won't work. I reinstalled the program to no avail.

Answers

  • splasher
    splasher SuperUser ✭✭✭✭
    Quicken app ???  Are you referring to a program on your phone/tablet or computer?
    Please be more explicit as to what you are trying to do.
    -splasher  using Q since 1996 -  Subscription  -  Win10
    -also older versions as needed for testing
    -Questions? Check out the  Quicken Windows FAQ list
  • Sherlock
    Sherlock SuperUser ✭✭✭✭✭
    If you haven't already, you may want to review: https://www.quicken.com/support/im-having-password-problems-quicken-windows
  • Jimbo52
    Jimbo52 Member
    I renewed my Quicken subscription for Windows earlier in April. After that date I had no ability to get updated information from my brokerage accounts. Today I received the message on my Windows Quicken that my subscription had expired. I then went to the website, and it prompted me to to press another button to activate the renewal. The web site now shows me with a April 2021 to April 2022 subscription. When I try to log on to my Windows Quicken, the password won't work. It won't work even though I have reset it. The resetted password does work at the web site.
  • Jimbo52
    Jimbo52 Member
    Geez! Now the new password works! Evidently there was a delay in the password resetting for the Windows Quicken. Why it would reset instantly for the website, but not Windows Quicken on my PC, I have no idea. I was able to update my brokerage accounts.

    Someday I will come back to this website to ask why my Schwab account shows correct data in Quicken Windows, but not my Vanguard account which wanders off balance even when resetted.
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