Unable to backup to flash drive

System
System Member admin
edited August 2021 in File Conversion and Backup (Windows)
This discussion was created from comments split from: unable to back-up to a DVD+RW that I have been using before..

Comments

  • Norma Vance
    Norma Vance Member ✭✭
    I'm having a similar problem. I have been using a thumb drive for backup for years. Now Quicken says it cannot find it.
  • Quicken_Tyka
    Quicken_Tyka Alumni ✭✭✭✭
    Hello @Norma Vance

    Thank you for taking the time to visit the Community to report this issue although, I apologize that you have not received a response.

    Are you seeing any type of error message when attempting to backup? I have a few tests to perform to help further isolate the issue. First, are you able to save a backup to somewhere other than a flash drive without issue? Next Are you able to open the flash drive outside of Quicken? 

    Please let me know what you find!
    -Quicken Tyka
    ~~~***~~~

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