Error OL-295-A Northwest Bank

waresoft

I've had this error for almost a week solid. I'm getting tired of it. Northwest bank is of zero help. They seem totally confused.

Please help.

All other accounts work perfectly fine on this computer. Northwest bank is the only one I'm having an issue with.

Quicken Francisco

Hello @waresoft

Thank you for letting us know you've performed the troubleshooting steps in the article. With it being Direct Connect you'll need to contact Northwest Bank for further troubleshooting. Quicken does not have access to the financial institution's servers to correct the problem. This may require you ask to speak with an online services specialist that handles transaction download issues at the financial institution. 

Thanks,
Quicken Francisco

Quicken Anja

Hello @waresoft,

Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are currently experiencing this.

If you haven't already, please take a moment to review and follow the error-specific troubleshooting instructions found in this support article regarding error OL-295.

I hope this helps!

waresoft

I already exhausted all options before turning to the community here.

Quicken Francisco

Hello @waresoft

Thank you for letting us know you've performed the troubleshooting steps in the article. With it being Direct Connect you'll need to contact Northwest Bank for further troubleshooting. Quicken does not have access to the financial institution's servers to correct the problem. This may require you ask to speak with an online services specialist that handles transaction download issues at the financial institution. 

Thanks,
Quicken Francisco

waresoft

Thank you.