Error OL-295-A Northwest Bank

I've had this error for almost a week solid. I'm getting tired of it. Northwest bank is of zero help. They seem totally confused.

Please help.

All other accounts work perfectly fine on this computer. Northwest bank is the only one I'm having an issue with.

Best Answer

  • Quicken Francisco
    Quicken Francisco Moderator mod
    Accepted Answer
    Hello @waresoft

    Thank you for letting us know you've performed the troubleshooting steps in the article. With it being Direct Connect you'll need to contact Northwest Bank for further troubleshooting. Quicken does not have access to the financial institution's servers to correct the problem. This may require you ask to speak with an online services specialist that handles transaction download issues at the financial institution. 

    Thanks,
    Quicken Francisco

Answers

  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @waresoft,

    Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are currently experiencing this.

    If you haven't already, please take a moment to review and follow the error-specific troubleshooting instructions found in this support article regarding error OL-295.

    I hope this helps!
    -Quicken Anja
  • waresoft
    waresoft Member
    I already exhausted all options before turning to the community here.
  • Quicken Francisco
    Quicken Francisco Moderator mod
    Accepted Answer
    Hello @waresoft

    Thank you for letting us know you've performed the troubleshooting steps in the article. With it being Direct Connect you'll need to contact Northwest Bank for further troubleshooting. Quicken does not have access to the financial institution's servers to correct the problem. This may require you ask to speak with an online services specialist that handles transaction download issues at the financial institution. 

    Thanks,
    Quicken Francisco
  • waresoft
    waresoft Member
    Thank you.
This discussion has been closed.