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line separating transactions has disappeared

Lordcary

The line that separates transactions with future dates from those with current or historical dates has disappeared.

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Accepted answers

Lordcary

Yes, I have checked the register is sorted properly by date.

Lordcary

Oh, but it did bring the line back. but only on one account. I did the others but it didn't work for them.

Sherlock

Lordcary said:

Oh, but it did bring the line back. but only on one account. I did the others but it didn't work for them.

The line will only appear if there are future transactions.

Lordcary

There are future dates but no line.

Lordcary

Is that good?

image.png

Sherlock

Lordcary said:

Ok this is First Ontario account

Lordcary said:

and this is Cash account

Neither account have any future transactions

Lordcary

oops! Sorry, I'm confused with dates today. Thanks for your help.

All comments

Sherlock

If you haven’t already, you may want to verify the register is sorted appropriately: open the register and select the Date column header

Lordcary

Yes, I have checked the register is sorted properly by date.

Lordcary

Oh, but it did bring the line back. but only on one account. I did the others but it didn't work for them.

Sherlock

Lordcary said:

Oh, but it did bring the line back. but only on one account. I did the others but it didn't work for them.

The line will only appear if there are future transactions.

Lordcary

There are future dates but no line.

Sherlock

Lordcary said:

There are future dates but no line.

If you haven't already, I suggest you check the date on your machine. Perhaps it is set to some date in the future.

Lordcary

I don't know where to go to check that. the date on my computer is today's date. Quicken puts in today's date when I enter a new transaction. The date and time on my calendar are correct.

Sherlock

Lordcary said:

I don't know where to go to check that. the date on my computer is today's date. Quicken puts in today's date when I enter a new transaction. The date and time on my calendar are correct.

On a Windows computer, the date should appear when you hover the mouse cursor over the time in the task bar.

But that doesn't appear to be your issue. I'm out of ideas.

Lordcary

The date does appear in the taskbar and even when I hover the mouse over it.
Ok, Thanks for your help maybe someone else will have an idea.

Rocket J Squirrel

Show us a picture. Make your register window as short as possible height-wise, and ensure transactions around today's date are visible. Capture a screen shot. Obscure any sensitive information. Show us the top header line (Date, Check #, Payee, etc.) and the bottom of the transaction list. Drag the screen shot into the message composition area in your next response.