line separating transactions has disappeared

The line that separates transactions with future dates from those with current or historical dates has disappeared.

Best Answers

  • Lordcary
    Lordcary Member ✭✭
    Accepted Answer
    Yes, I have checked the register is sorted properly by date.
  • Lordcary
    Lordcary Member ✭✭
    Accepted Answer
    Oh, but it did bring the line back. but only on one account. I did the others but it didn't work for them.
  • Sherlock
    Sherlock SuperUser ✭✭✭✭✭
    Accepted Answer
    Lordcary said:
    Oh, but it did bring the line back. but only on one account. I did the others but it didn't work for them.
    The line will only appear if there are future transactions.
  • Lordcary
    Lordcary Member ✭✭
    Accepted Answer
    There are future dates but no line.
  • Lordcary
    Lordcary Member ✭✭
    Accepted Answer
    Is that good?
  • Sherlock
    Sherlock SuperUser ✭✭✭✭✭
    Accepted Answer
    Lordcary said:
    Ok this is First Ontario account

    Lordcary said:
    and this is Cash account

    Neither account have any future transactions
  • Lordcary
    Lordcary Member ✭✭
    Accepted Answer
    oops! Sorry, I'm confused with dates today. Thanks for your help.

Answers

  • Sherlock
    Sherlock SuperUser ✭✭✭✭✭
    edited May 4
    If you haven’t already, you may want to verify the register is sorted appropriately:  open the register and select the Date column header
  • Lordcary
    Lordcary Member ✭✭
    Accepted Answer
    Yes, I have checked the register is sorted properly by date.
  • Lordcary
    Lordcary Member ✭✭
    Accepted Answer
    Oh, but it did bring the line back. but only on one account. I did the others but it didn't work for them.
  • Sherlock
    Sherlock SuperUser ✭✭✭✭✭
    Accepted Answer
    Lordcary said:
    Oh, but it did bring the line back. but only on one account. I did the others but it didn't work for them.
    The line will only appear if there are future transactions.
  • Lordcary
    Lordcary Member ✭✭
    Accepted Answer
    There are future dates but no line.
  • Sherlock
    Sherlock SuperUser ✭✭✭✭✭
    edited May 4
    Lordcary said:
    There are future dates but no line.
    If you haven't already, I suggest you check the date on your machine.  Perhaps it is set to some date in the future.
  • Lordcary
    Lordcary Member ✭✭
    I don't know where to go to check that. the date on my computer is today's date. Quicken puts in today's date when I enter a new transaction. The date and time on my calendar are correct.
  • Sherlock
    Sherlock SuperUser ✭✭✭✭✭
    Lordcary said:
    I don't know where to go to check that. the date on my computer is today's date. Quicken puts in today's date when I enter a new transaction. The date and time on my calendar are correct.
    On a Windows computer, the date should appear when you hover the mouse cursor over the time in the task bar. 

    But that doesn't appear to be your issue.  I'm out of ideas.  
  • Lordcary
    Lordcary Member ✭✭
    The date does appear in the taskbar and even when I hover the mouse over it.
    Ok, Thanks for your help maybe someone else will have an idea.
  • Rocket J Squirrel
    Rocket J Squirrel SuperUser, Windows Beta ✭✭✭✭✭
    Show us a picture. Make your register window as short as possible height-wise, and ensure transactions around today's date are visible. Capture a screen shot. Obscure any sensitive information. Show us the top header line (Date, Check #, Payee, etc.) and the bottom of the transaction list. Drag the screen shot into the message composition area in your next response.
    Quicken user since version 2 for DOS, now using QWin Premier Subscription on Win10 Pro.
  • Lordcary
    Lordcary Member ✭✭
    Accepted Answer
    Is that good?
  • Rocket J Squirrel
    Rocket J Squirrel SuperUser, Windows Beta ✭✭✭✭✭
    I see a line. The image is blurry but it looks like it's in the right place.
    Quicken user since version 2 for DOS, now using QWin Premier Subscription on Win10 Pro.
  • Lordcary
    Lordcary Member ✭✭
    Yes, that account is OK! Sorry, maybe I should have sent another account. Will do!
  • Lordcary
    Lordcary Member ✭✭
    I can't seem to paste the screen shot this time
  • Lordcary
    Lordcary Member ✭✭
    Ok this is First Ontario account
  • Lordcary
    Lordcary Member ✭✭
    and this is Cash account
  • Sherlock
    Sherlock SuperUser ✭✭✭✭✭
    Accepted Answer
    Lordcary said:
    Ok this is First Ontario account

    Lordcary said:
    and this is Cash account

    Neither account have any future transactions
  • Lordcary
    Lordcary Member ✭✭
    Accepted Answer
    oops! Sorry, I'm confused with dates today. Thanks for your help.
This discussion has been closed.