TJ102 said: With a name like Sherlock at 1am my time you must be in UK. We have great friends in Scotland.I have sync turned off so do not get "Cloud Account Details". Update Profile and Sign in as a different user is all that I see. I restored a backup in V32.12, but I'm showing that restored file to be V33.19 now. I haven't done any one step updates, only manual web connect to make restored file current. I think some of the Super Users are doing that, and I will be too for a while. How do I not let Quicken do an update if UAC doesn't stop the next one? All data looks clean as of now. Just gonna have to do the manual, web connect updates from now on. If quicken want info on what happened, I'm going to tell them I can't help them, as I do not want to loose any information trying to help them. If I has one dollar for every hour I have spent trying to get my Quicken working again, I'd have enough to buy 3 subscriptions. Enough is enough!!