Reconciling Bank Statement
Answers
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Hi @jtbaptista
A couple of questions:
Are you reconciling to a paper statement or an online balance?
You said "I have several transactions that are noted as cleared; however, when reconciling these several transactions do not display..." - can you explain where these "do not display" - is it in the reconciliation window?
What date are you reconciling to? How does that date compare to the date that those "several transactions" cleared the bank?
Get back to us and we'll go from there.
FrankxQuicken Home, Business & Rental Property - Windows 10-Home Version
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Paper statement. These items do not display in the reconciliation window. The month of March 2021. The missing transactions are within the month of March.0
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One more question - for the transactions which do not appear in the reconciliation window, what appears in the "Clr" column of the register?
FrankxQuicken Home, Business & Rental Property - Windows 10-Home Version
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A "c" appears on the register.0
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Hi again @jtbaptista
It seems to me that those transactions should be appearing in the Reconcile window based on everything you've said. I believe that there is a "work around" for this issue but I wonder whether there could actually be a problem with your data file that could be causing this issue. If this is not the first time this has happened, I would suggest that you do some data file troubleshooting - here a LINK for that.
The workaround would be to first delete those transactions in the register, and re-enter them with the exact same information. Then go through the reconcile process again and they should show up there.
Let me know how that goes or if you have any followups.
FrankxQuicken Home, Business & Rental Property - Windows 10-Home Version
- - - - Quicken User since 1984 - - -
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I suggest turning on the Downloaded posting date column and make sure the dates are older or equal to the one you are using in your reconcile.
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