One-step-update says it's updating online bills but it does not

lynnfuller

One-step-update states it is requesting updates from online billers and completes without errors. However, when you go to the Bills & Income tab and click Refresh Bill on a specific biller, that biller moves from the bottom "awaiting next bill" up to a specific date and shows a new bill that due. This morning it was an Entergy bill, but I have had the problem on several of my online billers.

Quicken_Tyka

Hello @lynnfuller

Thank you for taking the time to visit the Community to post your issue, although I apologize that you haven't received a response.

At this time I would recommend contacting support directly for advanced troubleshooting steps.

https://www.quicken.com/support#contact-support

Quicken Care has the tools to review and research this issue further.

Thank you,

-Quicken Tyka