One-step-update says it's updating online bills but it does not

One-step-update states it is requesting updates from online billers and completes without errors. However, when you go to the Bills & Income tab and click Refresh Bill on a specific biller, that biller moves from the bottom "awaiting next bill" up to a specific date and shows a new bill that due. This morning it was an Entergy bill, but I have had the problem on several of my online billers.

Comments

  • Quicken_Tyka
    Quicken_Tyka Moderator mod
    Hello @lynnfuller

    Thank you for taking the time to visit the Community to post your issue, although I apologize that you haven't received a response.

    At this time I would recommend contacting support directly for advanced troubleshooting steps.

    https://www.quicken.com/support#contact-support

    Quicken Care has the tools to review and research this issue further.

    Thank you,

    -Quicken Tyka

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