JimS_61 said: > @UKR said: > Are you Syncing to Mobile/Web? > > AND do you use the Mobile app on your smartphone or the Quicken on the Web > feature? > > If you answer > "no" to both, turn Sync off completely. You don't need it. The Sync > process should only be used in conjunction with the Quicken app for Smartphones > or the Quicken on the Web browser app. It cannot be used as a replacement for > backing up and restoring your Quicken data file. My answer is "no". So really all I need to do is open the local copy on my laptop and download my transactions from my accounts and that should give me everything I want/need. Correct?
Are you Syncing to Mobile/Web? AND do you use the Mobile app on your smartphone or the Quicken on the Web feature?
If you answer "no" to both, turn Sync off completely. You don't need it. The Sync process should only be used in conjunction with the Quicken app for Smartphones or the Quicken on the Web browser app. It cannot be used as a replacement for backing up and restoring your Quicken data file.
If yes, try to Reset Sync so that the current cloud sync file is replaced with a fresh complete copy Do note that a full Sync process may take many minutes to complete.
Log out of your mobile app (if applicable), then do this on your desktop / laptop:
How to reset Sync to Cloud
How to turn off Sync to Cloud for the current data file