I want to UPGRADE from the Starter subscription to the Deluxe subscription.

Specialk49

I am using the Starter subscription on my MacBook Air and want to upgrade to the Deluxe subscription, but the option to do that in "Manage subscription" is not working.

UKR

Specialk49 said:

I am using the Starter subscription on my MacBook Air and want to upgrade to the Deluxe subscription, but the option to do that in "Manage subscription" is not working.

Assuming that you are following the instructions in https://www.quicken.com/support/how-do-i-manage-my-quicken-subscription section "Upgrade" ... please explain "not working" in more detail.

OTOH, it might be best if you were to contact  Quicken Support on the phone during posted hours of operation
They can walk you through the upgrade process.

Note: Your browser must allow popups from https://www.quicken.com for chat to function. See https://community.quicken.com/discussion/7870684/faq-talk-to-support-does-not-respond#latest

Specialk49

The option to upgrade to either Deluxe or Premier has a circle with a line through it. When I click on the Upgrade nothing happens.

Specialk49

I did follow the instructions on how to Upgrade to a different version. Would it make a difference if I am on a subscription version?

UKR

Sorry, but this is above my pay grade, so to speak.
Unless a Community moderator chimes in here, please contact Support on the phone during posted hours of operation and they'll set you up.

jacobs

Phone support operates Monday through Friday, but chat support is open on the weekends. They should be able to help you with this as well.