R20.6 - Cannot create loan, loops on Loan Reminder

Question

Trying to create a new Loan account.
 1) I get to the Your Loan Reminder and I didn't check the box that I want the reminders, click Next.
 2) Loan Payment Reminder is displayed.  After entering the info and clicking Done. 
 3) Takes me back to the Your Loan Reminder, I click Next it returns to Step 2.

It loops and I cannot get past this.  I don't want to upgrade and pay the annual fee.  Is there any fix for this?

Thanks!

fishboy · Answer

@UKR Thanks for the help.  I was able to create a new Quicken file and create a loan.  So there must be something corrupt with my existing file.  I'll probably just re-create my accounts and balances or export/import in the transactions.  Thanks again!

UKR · Answer

I was afraid of that ... You're using Quicken 2017. This version is no longer supported. 
AFAIK, the fix to your loop problem was eventually implemented in the next version, Quicken Subscription (2018-2021)
The fix to the Validate message about removing a damaged reminder is still outstanding.
If the full Validate procedure as detailed in Step 2 of Troubleshooting
101 - Fixing Software Installation and Data File Problems doesn't do the trick, there's nothing else I can suggest except buying and installing Quicken Subscription. But even that may not solve whatever ails your data file ...

fishboy · Answer

@UKR It says Version R20.6.  Build 26.1.20.6.  It should be the US version.  I tried upgrading yesterday, but the newest versions require the annual subscription, which I was hoping to avoid.  Thanks.