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What does "Depoúÿÿÿ" [in register check field] mean ??????

ams228

"Depoúÿÿÿ" is what shows up in the Check # column of my check register after I have manually entered DirDep (abbreviation for Direct Deposit). No matter how many times I over-write it with DirDep, when I open Quicken again, it has been replaced in every instance once again with Depoúÿÿÿ and I can't begin to guess what's going on.
Any suggestions are welcome

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Accepted answers

Quicken Anja

Thank you for trying those steps and providing an update.

ams228 said:

I could try just deleting the erroneous data (in the Check # column only) leaving the field blank, then save and close the file, then re-open Quicken and manually enter "DirDep" in all the blanks. What do you think??

Since you have already validated your file, even though it did not remove the existing errors, it may still prevent it from new ones appearing. So, yes, you can go ahead and try that and please check back here to let us know whether or not you see the issue reoccur after! Thank you.

jrich75

Something you might consider is adding DirDep (or maybe change it slightly) as an option to your drop down list in the Check# field.
You can do this by clicking on Check# down arrow in the blank transaction at the bottom of a register. Select Edit List to add additional options. This has the added advantage of making selection easy and helping to standardize your entries in this field.

All comments

Quicken Anja

Hello @ams228,

Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.

Could you please provide which version release of Quicken you have currently running?

Help > About Quicken

To start with, if you haven't already, I suggest you try to Validate your data file by following the steps below. However, I do recommend that you also save a backup of your data file first before trying these steps (just in case).

Navigate to the File menu
Select File Operations
Validate and Repair...
Select Validate file
Click OK
Close the Data Log
Close Quicken (leave it closed for at least 5 secs)
Reopen Quicken and see if the issue persists.

You can also try to Super validate by holding down the Ctrl + Shift keys on your keyboard while selecting Validate and Repair... (step 3) which will give you the option to Super validate file instead of Validate file.

Let us know how it goes!

ams228

Anja, thank you for your prompt reply.
I use Home, Business & Rental Property, Version R33.22 Build 27.1.33.22
I tried the Validate and the Super Validate per your suggestions but neither solved my issue. The mystery remains a mystery.

Quicken Anja

@ams228 Thank you for trying that and for providing an update.

Next, I suggest you create a copy of your data file first in an attempt to rebuild all of the internal lists and database tables. Then, try to Validate your data file again, but in the copied file by following the steps below.

Navigate to the File menu
Select File Operations
Copy...
Leave the presets as is and click OK
Wait for the copy procedure to complete
Select New Copy and click OK If Quicken reports an error when creating the Copy file, then hold Ctrl + Shift while you click File > File Operations > Copy. When prompted to "Ignore errors that prevent file copy?" click Yes. Note: Only do this if you receive an error as this may cause some data loss.
Once the newly copied file opens, navigate back to the File menu
Select File Operations
Validate and Repair...
Select Validate file
Click OK
Close the Data Log
Close Quicken (leave it closed for at least 5 secs)
Reopen Quicken and see if the issue persists.

You can also try to Super validate in the copied file again.

If this does not resolve the issue, you can either switch back to your original file or restore the backup you saved previously (both the original and backup files should remain unaffected by the steps performed in the copied file).

Follow the steps below to switch back to your original file:

Click the File menu.
Look near the bottom of the options list.
Select the data file you want to open.

Quicken will list the most recently opened data files, with a checkmark next to the file you are currently viewing.

Let us know how it goes!

ams228

Anja,
I carefully followed all your instructions (above) but when I re-opened Quicken all the same errors were still there.
I could try just deleting the erroneous data (in the Check # column only) leaving the field blank, then save and close the file, then re-open Quicken and manually enter "DirDep" in all the blanks. What do you think??
Thanks for your continued support
Arthur

image.png

Quicken Anja

Thank you for trying those steps and providing an update.

ams228 said:

I could try just deleting the erroneous data (in the Check # column only) leaving the field blank, then save and close the file, then re-open Quicken and manually enter "DirDep" in all the blanks. What do you think??

jrich75

ams228

Thank you for your help. I will check my file again tomorrow and see if the gremlins reappeared.