After I reconcile my checking account, some of the past cleared items become uncleared.

Question

Items I have cleared in prior reconciliations become uncleared and show up in the reconciliation process.  This just started about 3 months ago.  Anyone else?  Any solutions?  Do I just need an upgrade?

Thanks,

Jeff

Quicken Anja · Answer

@Jeff Calnan Thanks for the update!

If you do see the same issue occur in your next reconcile, please don't hesitate to reach back out! Thank you.

Jeff Calnan · Answer

Anja,

Thanks again.  I downloaded the latest version.  I started to reconcile and saw the same transactions were uncleared again.  I may have to reconcile then see what happens on the following reconcile.  This won't occur until mid June, so I'll wait and see.

Thanks again for your quick replies and assistance.  I've been using Quicken for over 20 years and think it's a terrific product.

Jeff

Quicken Anja · Answer

@Jeff Calnan Thank you for the additional information.

Since you are currently still running version release R32.12, to start with, I recommend updating your Quicken program to the latest version release; R33.24 and see if doing so will help resolve this issue.

To update, please navigate to Help > Check for updates, or you can download and install the R33.24 Mondo Patch through this support article.

Let us know how it goes!