When trying to install available update I get an error (below) why?

Ronald Hall

The update failed to install
The process cannot access the file 'C:\ProgramData\Quicken\Inet\Common\patch\quickenPatch\w3113\base\RPMMigratin\MigrationTool.exe' because it is being used by another process.
I tried restarting my pc and tried the update again and got the same message.

thecreator

Hi @Ronald Hall

It sounds if your Windows User D Account has become corrupted.
Create a Brand New Local User ID Account as an Administrator and see it you can update Quicken.

If you can, then you should copy your Documents over to the New Windows Account.

See this FAQ for the future:  https://community.quicken.com/discussion/7307115/add-your-quicken-information-to-your-posts-plus-how-you-are-connected-to-the-internet

Chris_QPW

This has come up before it seems like some anti-virus software is preventing the install.
You can either turn that off, or people have reported that installing using the manual patch also works.
You can get that patch install from here:
https://www.quicken.com/support/update-and-patch-20182019-release-quicken-windows-subscription-product