Community Homepage
Discussions
Categories
Quicken for Mac
Quicken Lifehub
Quicken Mobile
Quicken on the Web
Quicken for Windows
Support
Quicken Classic
Quicken Simplifi
Getting Started
Community Training FAQs
Using and Improving the Community
Announcements & Alerts
Announcements
Alerts, Online Banking & Known Product Issues
Product Ideas
Connect and Engage
The Community Meetup
The Water Cooler
The Lounge
Beta
Home
Quicken Classic for Windows
Installing and Updating (Windows)
When trying to install available update I get an error (below) why?
Ronald Hall
The update failed to install
The process cannot access the file 'C:\ProgramData\Quicken\Inet\Common\patch\quickenPatch\w3113\base\RPMMigratin\MigrationTool.exe' because it is being used by another process.
I tried restarting my pc and tried the update again and got the same message.
Find more posts tagged with
Accepted answers
All comments
thecreator
Hi
@Ronald Hall
It sounds if your Windows User D Account has become corrupted.
Create a Brand New Local User ID Account as an Administrator and see it you can update Quicken.
If you can, then you should copy your Documents over to the New Windows Account.
See this FAQ for the future:
https://community.quicken.com/discussion/7307115/add-your-quicken-information-to-your-posts-plus-how-you-are-connected-to-the-internet
Chris_QPW
This has come up before it seems like some anti-virus software is preventing the install.
You can either turn that off, or people have reported that installing using the manual patch also works.
You can get that patch install from here:
https://www.quicken.com/support/update-and-patch-20182019-release-quicken-windows-subscription-product
Quick Links
All Categories
Recent Posts
Activity
Unanswered
Best Of