Multiple Step Upgrade
nbyrne1 Member ✭
Have 2009version. Need to upgrade to 2013 first. Keep getting error code 1935. Do I need to buy upgrade first? Does 'Contact Support' work? Cannot get connected to it. Thanks
What version of Windows are you using to install Q 2013?Error 1935 is a Windows error. See https://answers.microsoft.com/en-us/windows/forum/windows_10-windows_install-winpc/error-1935-during-3rd-party-installation-on/a7885f3c-88f0-4c0a-86ac-8dfccbc02220 for a possible answer.If you still have an old computer with Windows 8.1 or older, perform the Q 2013 installation on it, then backup the converted file to USB, transfer the USB stick to your new computer and restore your file into Q Subscription (2021).
- To contact Quicken Support,
please use this link only:
https://www.quicken.com/support#contact-support and select Chat or Phone support.
Support is only available during posted hours of operation
- The phone number can be found at the support website.
- To start Chat or see the
support phone number, your browser must allow popup windows from https://www.quicken.com
- To contact Quicken Support, please use this link only:
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