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Quicken Classic for Windows
File Conversion and Backup (Windows)
Multiple Step Upgrade
nbyrne1
Have 2009version. Need to upgrade to 2013 first. Keep getting error code 1935. Do I need to buy upgrade first? Does 'Contact Support' work? Cannot get connected to it. Thanks
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UKR
What version of Windows are you using to install Q 2013?
Error 1935 is a Windows error. See
https://answers.microsoft.com/en-us/windows/forum/windows_10-windows_install-winpc/error-1935-during-3rd-party-installation-on/a7885f3c-88f0-4c0a-86ac-8dfccbc02220
for a possible answer.
If you still have an old computer with Windows 8.1 or older, perform the Q 2013 installation on it, then backup the converted file to USB, transfer the USB stick to your new computer and restore your file into Q Subscription (2021).
UKR
To contact Quicken Support, please use this link only:
https://www.quicken.com/support#contact-support
and select Chat or Phone support.
Support is only available during
posted hours of operation
The phone number can be found at the support website.
To start Chat or see the support phone number, your browser must allow popup windows from
https://www.quicken.com
See
https://community.quicken.com/discussion/7870684/faq-talk-to-support-does-not-respond#latest
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