CC-502 Error Enterprise Bank & Trust

NM Music

I keep getting a CC-502 error on Enterprise Bank & Trust. How do I resolve this?

Quicken Francisco

Hello @NM Music

Thank you for reaching out to the Community regarding your issue, although I am sorry to hear that you are experiencing issues with cc502 errors with your FI. I would recommend taking a look at the cc502 error article to see if we're able to try the troubleshooting steps recommended to try fixing the issue we're having. I'll leave the article down 

https://www.quicken.com/support/error-when-updating-accounts-cc-502

Once you get a chance to try these steps, please let us know what you find.

Thanks,

Quicken Francisco

Quicken Francisco

Hello @NM Music

Thank you for reaching out to the Community regarding your issue, although I am sorry to hear that you are experiencing issues with cc502 errors with your FI. I would recommend taking a look at the cc502 error article to see if we're able to try the troubleshooting steps recommended to try fixing the issue we're having. I'll leave the article down 

https://www.quicken.com/support/error-when-updating-accounts-cc-502

Once you get a chance to try these steps, please let us know what you find.

Thanks,

Quicken Francisco

rreider61624

I have been getting the cc502 error from Enterprise Bank and Trust for about 3 weeks. Any resolution to this?

Bashley

Same here. Two accounts. Did try reset which did connect to the Enterprise Server and saw my accounts, but still won't update account transactions.

Quicken Francisco

Hello @rreider61624

Thanks for letting us know how long you've been having issues. Given the length of time it has been happening I would recommend contacting Quicken Support directly for the best assistance. They'll be able to collect logs to figure out what exactly is happening. I will leave our hours down below so you can find a time that works best for you. 

Click here to review Quicken Support's hours of operation.

Thanks,
Quicken Francisco