Bank of America not downloading into Quicken

Question

I spent hours 2 weeks ago deactivating and reactivating my B of A accounts to get them to download into quicken.  Then today SAME PROBLEM: B of A will not download into quicken.  All other accounts will.  This continual problem makes quicken useless as I have many accounts at B of A and cannot get information from them into quicken.

Quicken Anja · Answer

Hello @paris27 & @BLee,

Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.

We will need some additional information in order to better assist you further.

First, could you please provide which version release of Quicken you have currently running?* Help > About Quicken

Also, which connection method are you using to connect with Bank of America (Express Web Connect or Direct Connect)? And are you receiving any specific error code(s) and/or message(s) when running a One Step Update that you can provide us with here, please?

Please check back and let us know! Thank you.

Mark1104 · Answer

nope; I have 5 bank accounts and two credit cards at BofA- have absolutely NO PROBLEM downloading from BofA to Quicken.... and my file is over 20 years old.

Using Deluxe - current version R33.24

BLee · Answer

I think it may be time for a class action.