activation code - Quicken 2017 re-install

stanley105

I had my hard drive replaced, now quicken asks for a activation code that I can not find

stanley105

activation code

Quicken Francisco

Hello @stanley105

Thank you for reaching out to the Community regarding your issue, although I am sorry to hear that you are experiencing issues with your Quicken. Could we get some more information about the issue. What version of Quicken are you running? You can check by going across the top of Quicken to help > about Quicken. From there we can see what version we're running. Are you able to load into the files at all as well? 

Once you get a chance to let us know more we'll see what we can do to resolve the issue you're having.

Thanks,

Quicken Francisco

stanley105

I use Quicken Deluxe 2017 I had the hard drive replaced and with that I can no longer log into Quicken without the acyivation code

Quicken Francisco

@stanley105

Thanks for the update. That's interesting you should be able to use the program still by signing in with the same email you use on the community. I would double sign out and sign back in if that's the option as the 2017 product is still attached to your account so you wouldn't need to activate it again. If you want you should be able to reinstall 2017 by going to your Quicken.com my account page. I'll leave a link down below so you can download it again if needed.

https://signin.quicken.com/signin?response_type=code&client_id=quicken_estore&redirect_uri=https://www.quicken.com/qam-callback

Once you get he chance let us know if you're able to get into the program again.

Thanks,
Quicken Francisco

Chris_QPW

Quicken Windows US 2017 shouldn't have an activation code.  The use of an activation code started with Quicken Subscription, which is 2018 and above.

Please post a screenshot of the request for an activation code.  Note you can drag and drop an image on the comment box to include it.

Also confirm that you are in fact using Quicken 2017 and what patch version (Help -> About Quicken).

You should also make sure that you have updated to the latest patch version of Quicken 2017 so that you are logging in with the Quicken ID and not the Intuit ID which was used in the older patch versions.

The latest patch version for Quicken 2017 is R20.6.  Quicken Inc seems to still be sending this out during the install even though they have never made it available as a manual patch.
If need be you can get R20.5 from here:
http://www.quicknperlwiz.com/quicken-2017-patches.html

Greg_the_Geek

FWIW, didn't Quicken at some point ship upgrade CD;'s that did require an activation code?

Chris_QPW

Greg_the_Geek said:

FWIW, didn't Quicken at some point ship upgrade CD;'s that did require an activation code?

In the distant past I think there were using such for "trial CD", but I have never heard of this being used on any US retail CDs.

Greg_the_Geek

Do we know for sure the OP has a retail CD?

Chris_QPW

Greg_the_Geek said:

Do we know for sure the OP has a retail CD?

Good point.  Need to see that dialog image.

stanley105

uninstalled quicken and used my quicken CD and reinstalled quicken Finally got quicken to open up looks ok now

94Falcons

Is there any recourse for someone who no longer has their original Quicken 2017 CD but have upgraded to a new PC and cannot get the software transferred across from old PC.

Quicken Anja

Hello @94Falcons,

We appreciate you reaching out, however, since this is an older post that was originally created back in June of 2021, it is less likely to receive an answer now.

I would suggest creating a new post for better visibility and to potentially receive responses from other users who may currently be experiencing the same problem. Doing so will also assist us with better tracking ability in the event that this issue may result in an escalation being required.

Please be sure to include a description of the issue, any error messages as well as the version of Quicken you have currently running (Help > About Quicken). The more information you are able to provide will help the Community to better understand and assist.

Thank you!