US Bank Business Account Not Downloading

turnrm

I have several US Bank accounts and one business account connected in Quicken. On Dec. 17, 2020 the business account stopped downloading transactions. All other accounts are working correctly. I have reconnected the account but still not working. How can I connect this account? I have tried downloading a .qfx file from US Bank but Quicken won't update. No error message- it just doesn't download.

turnrm

Hi, Anja, I tried your suggestion and then realized that I had a filter on that one account for last year. It is now downloading. Thank you for your help.

Quicken Anja

Hello @turnrm,

Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

First, could you please provide which version release of Quicken you have currently running?

• Quicken > About Quicken

If you haven't already, I suggest you try signing out of your data file completely and then signing back in to refresh the registration token for your Online Connected Services. However, I do recommend saving a backup of your data file first (just in case). Then, please follow the instructions provided below.

1. Navigate to the Quicken dropdown menu
2. Sign Out...
3. Sign back in using your Quicken ID (email) and password 
   
4. Follow the prompts to be taking back to your data file after signing in

Once that is done, see if the issue still persists.

Let us know how it goes!

turnrm

Hi, Anja, I tried your suggestion and then realized that I had a filter on that one account for last year. It is now downloading. Thank you for your help.

Quicken Anja

Thanks for the update! Glad to hear you got it figured out.