prompt to link a Chase account multiple times during a OSU [Edited for Readability]

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usrbrgr1969
usrbrgr1969 Quicken Windows 2017 Member
edited June 2021 in Download, Add/Update Accounts (Windows)
Anyone else have an issue with being prompted to link a Chase account multiple times during a One Step update?
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Answers

  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @usrbrgr1969,

    Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

    First, could you please provide which version release of Quicken you have currently running?
    • Help > About Quicken

    Also, which connection method are you using to download transactions from Chase (Web Connect .qfx, Express Web Connect, or Direct Connect)?

    Please check back and let us know! Thank you.

    -Quicken Anja
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