Q user since February, 1990. DOS Version 4
Now running Quicken Windows Subscription, Business & Personal
Retired "Certified Information Systems Auditor" & Bank Audit VP
you for reaching out to the Community regarding your issue, although I am sorry
to hear that you are experiencing issues with updating. I'm wondering here if we might be able to fix the issue by ending the process that's causing the issue in task manager. You should be able to do so by clicking on the windows icon in the bottom left then typing in task manager. From there make sure that more details are showing then select the details tab. Navigate to the exe giving us trouble and end the process.
Once you've done this you should be able to try to perform the update again so we're able to get through. Let us know if this works on getting your program updated.