Crash on latest update Version R34.16

CGreif
CGreif Member ✭
edited June 2021 in Installing and Updating (Windows)
I updated the software today - required by Quicken. I have tried to convert two of my 7 Quicken files (one very small and one very large). Both went through the conversion and at the very end when it looked like it was going to go into the program, it crashed. It gave me a report option (which I did). I can open the software, but when it tries to open a file, it goes into convert and then crashes.

Answers

  • Quicken Anja
    Quicken Anja Moderator mod
    edited June 2021
    Hello @Cgreif,

    Thank you for taking the time to visit the Community to tell us about your issue, though I apologize that you are experiencing this.

    To start with, if you haven't already, could you please try downloading and installing the R34.16 Mondo Patch through this support article, and see if this will make a difference in keeping the program from crashing?

    Let us know how it goes!
    -Quicken Anja

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