Unable to DL from Wells Fargo Bank (Mac)

System
System Member admin
edited April 2022 in Errors and Troubleshooting (Mac)
This discussion was created from comments split from: Wells Fargo down.

Comments

  • JenZ
    JenZ Quicken Mac Subscription Member
    edited July 2021
    Haven't been able to use Quicken for Wells Accounts since June 18th. Spent 3-4 hours on chat with support over the course of 3 conversations (they kept telling me to check back later). Last convo I was told it's been escalated and there is no timeline on when it may be fixed. That was about a week ago. [Removed - Rant/No Soliciting] So frustrating, though. BTW, error code was (-28) 119:invalid CC date.
  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @JenZ,

    Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.

    We have opened an escalation ticket with our service provider for this issue. While the investigation remains ongoing, please, refer to this open Community Alert for updates.

    I apologize for any inconvenience this may cause in the meantime! Thank you.

    -Quicken Anja
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