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Enter no longer works to start reconciliation

Michael Rosen

I used to be able to tab through the fields then hit enter to start the reconciliation. For a few months now that has stopped working.

I'm running Quicken Premier vR33.24 build 27.1.33.24 on Windows 10 Home v20H2 build 19042.1083.

Thanks.

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Accepted answers

Sherlock

Michael Rosen said:

Chris_QPW said:

What is happening then?
Error message?

No, nothing happens. I used to be able to enter the statement date, enter the ending balance, then hit enter.

After entering the ending balance, you should hit tab twice, then Enter.

All comments

Chris_QPW

I notice that the Ending statement date isn't filled in, that is required. Is that what is stopping it, like this?

Michael Rosen

Chris_QPW said:

I notice that the Ending statement date isn't filled in, that is required. Is that what is stopping it, like this?

No, I just didn't fill everything out for the screenshot.

Thanks.

Chris_QPW

What is happening then?
Error message?

Sherlock

For what it may be worth, I'm able to tab through to the OK and hit Enter to launch the reconciliation. Quicken Premier vR33.24 build 27.1.33.24 on Windows 10 Home v21H1 build 19043.1052

Note: The dotted box indicating the current position on the OK button.

Image: https://us.v-cdn.net/6031128/uploads/editor/j5/nmmvdd96e0u8.png

NotACPA

Are you normally (previously) using a Paper statement to reconcile? Or the "Online Balance"?

Because to simply "tab through" you'd need to be using Online, as Paper requires the date of the paper statement.

Your "tab through" and "just didn't fill everything out" statements conflict with each other.

Michael Rosen

Chris_QPW said:

What is happening then?
Error message?

No, nothing happens. I used to be able to enter the statement date, enter the ending balance, then hit enter.

Michael Rosen

NotACPA said:

Are you normally (previously) using a Paper statement to reconcile? Or the "Online Balance"?
Because to simply "tab through" you'd need to be using Online, as Paper requires the date of the paper statement.
Your "tab through" and "just didn't fill everything out" statements conflict with each other.

No, I'm reconciling to a paper statement.

Sherlock

Michael Rosen said:

Chris_QPW said:

What is happening then?
Error message?

No, nothing happens. I used to be able to enter the statement date, enter the ending balance, then hit enter.

After entering the ending balance, you should hit tab twice, then Enter.

Chris_QPW

Michael Rosen said:

Chris_QPW said:

What is happening then?
Error message?

No, nothing happens. I used to be able to enter the statement date, enter the ending balance, then hit enter.

OK I see what you are talking about now. In a dialog they can make one button the "default" button which will fire when you hit enter. In the past that would have been the OK button, but for whatever reason I see that now they have removed that setting from the OK button. As such you will have use @Sherlock's and tab to the button and then hit Enter or Space or use your mouse.

Chris_QPW

I see what they did that messed this up.
Old dialog:

Image: https://us.v-cdn.net/6031128/uploads/editor/v6/lccm67831iwb.png

New dialog:

Image: https://us.v-cdn.net/6031128/uploads/editor/df/bu4dmzycsmb1.png

So they did change it to add the Apply button, and must have removed the setting for the default button.
Note the Apply button only shows up when in Use online balance mode.

UKR

This appears to fall in the same category as the missing keyboard shortcuts in a few other popup dialogs, as discussed here:

https://community.quicken.com/discussion/comment/20177965#Comment_20177965

I wish the programmers would pay more attention to detail when making changes ... otherwise it's "one step forward, two steps back".