Anyone else getting the CC-501 error for Citibank?

M Wax
M Wax Member ✭✭✭
in Download, Add/Update Accounts (Windows)
I'm getting the CC-501 error at Citibank. It started today. Anyone else? Any solutions?

Answers

  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @M Wax,

    Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

    If you haven't already, please review this support article regarding error CC-501.

    As stated in the article, you will need to contact Quicken Support directly for further assistance. Our support agents will need to collect and review your log files, and will likely be required to file an escalation in order to have it successfully resolved.

    -Quicken Anja
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