Getting Error CC-508 when downloading transaction from Patelco Credit Union

Scott Baines
Scott Baines Member ✭✭✭
in Download, Add/Update Accounts (Windows)
Just started getting this error tonight. The quicken error says there is a Popup from my financial institution that needs your response. I don't see a popup of course so i can't respond to it. Anyone seeing this? I'll check in the morning if it's gone away. i've attached an image of the error

Answers

  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @Scott Baines,

    Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

    If you haven't already, please take a moment to review and follow the error-specific troubleshooting instructions found in this support article regarding error CC-508.

    I hope this helps!

    -Quicken Anja
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  • Scott Baines
    Scott Baines Member ✭✭✭
    i logged onto the Patelco Website and completed the request to verify my contact information. After doing that, i went back into quicken and follwed the prompts to udate my account. It is now working as it should.
  • Quicken Anja
    Quicken Anja Moderator mod
    Thanks for the update! Glad to hear you were able to get it resolved. :)

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

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