Getting Error CC-508 when downloading transaction from Patelco Credit Union

Question

Just started getting this error tonight. The quicken error says there is a Popup from my financial institution that needs your response. I don't see a popup of course so i can't respond to it. Anyone seeing this? I'll check in the morning if it's gone away. i've attached an image of the error

Screenshot 2021-07-14 204011.png

Quicken Anja · Answer

Thanks for the update! Glad to hear you were able to get it resolved. :)

Scott Baines · Answer

i logged onto the Patelco Website and completed the request to verify my contact information. After doing that, i went back into quicken and follwed the prompts to udate my account. It is now working as it should.

Quicken Anja · Answer

Hello @Scott Baines,

Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

If you haven't already, please take a moment to review and follow the error-specific troubleshooting instructions found in this support article regarding error CC-508.

I hope this helps!