Reconcile not working for other Mac users

Frustrated_Q_User
Quicken Mac 2017 Member
I have a CC acccount with very few trans. Tried to update it today and it would not let me move any transactions in (downloaded in Q form from card website). I entered them manually then tried to reconcile. [Edit- Unhelpful] Off by thousands of dollars and I do NOT want an adjustment of that size. I've always had trouble with reconcile - [Edit- Unhelpful]
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Answers
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There's really no way to help you with the information provided. You may want to consider a call with Quicken Support, where a representative can screen share your Quicken to see what you're seeing.
In general, reconciliation simply adds up all the transactions in your register and presents you with the sum; there isn't anything fancy about the math involved. But without seeing the transactions and results, it's hard to guess at where your problem is.Quicken Mac Subscription • Quicken user since 19930 -
I will call support when they’re open. I was frustrated and it’s the weekend when they’re not availavle. Thanks0
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Frustrated_Q_User said:I will call support when they’re open. I was frustrated and it’s the weekend when they’re not availavle. ThanksQuicken Mac Subscription • Quicken user since 19930
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