online note column actully adding info into memo

rebelbah

is anyone else seeing a issue with the you entering info into what supposed to be a NOTE field but actually it is the memo field

as I see it a note is detail info per individual transaction, a memo is memorized per payee

Quicken Paloma

Hello @rebelbah, 

Thank you for reaching out to Quicken Community. I apologize you are having this issue. To better assist you could you tell me what version of Quicken you are using? It is not uncommon to have the Notes and Memos in the same column since they are very similar. A visual example is below. 



Hope this helps. Let us know if you have any questions or concerns.

-Quicken Paloma

Chris_QPW

rebelbah said:

is anyone else seeing a issue with the you entering info into what supposed to be a NOTE field but actually it is the memo field

as I see it a note is detail info per individual transaction, a memo is memorized per payee

I'm not sure I would call it an "issue" at least not in the way that is is "going to the wrong place".

Your screenshot is for Quicken Web.  If you look at the columns available on Quicken Web you will see that there isn't a memo column.

So what Quicken Windows Desktop is calling "memo" Quicken Web is calling it "Notes".  It isn't the information is going into the wrong column it is that the two different GUIs (Desktop vs Web) have inconsistent labeling of the column.

The Windows Desktop "Notes" isn't synced (or at least displayed) on Quicken Web.

rebelbah

> @Quicken Paloma said:
> Hello @rebelbah, 
>
> Thank you for reaching out to Quicken Community. I apologize you are having this issue. To better assist you could you tell me what version of Quicken you are using? It is not uncommon to have the Notes and Memos in the same column since they are very similar. A visual example is below. 
>
>
>
>
> Hope this helps. Let us know if you have any questions or concerns.
>
> -Quicken Paloma

The desktop version is R34.24 Build 27.1.34.24
the image in my post is from the web browser.
the issue is the label is the top/main label has it listed as "notes" but it is placing the information in the memo section. as it is working out for me is, the memo info is being memorized per payee, and the note info is per individual transaction, on the desktop version, when I use the web version or mobile version, the "notes" info is being placed in the "memo" field

rebelbah

> @Chris_QPW said:
> I'm not sure I would call it an "issue" at least not in the way that is is "going to the wrong place".
>
> Your screenshot is for Quicken Web.  If you look at the columns available on Quicken Web you will see that there isn't a memo column.
>
> So what Quicken Windows Desktop is calling "memo" Quicken Web is calling it "Notes".  It isn't the information is going into the wrong column it is that the two different GUIs (Desktop vs Web) have inconsistent labeling of the column.
>
> The Windows Desktop "Notes" isn't synced (or at least displayed) on Quicken Web.

quicken desktop has both "notes" & "memo" fields available the web and mobile versions its labeled "notes" but when synced back to the desktop version it is in the "memo" field

Chris_QPW

rebelbah said:

quicken desktop has both "notes" & "memo" fields available the web and mobile versions its labeled "notes" but when synced back to the desktop version it is in the "memo" field

The Desktop fields aren't both being synced, only the memo field.
Desktop:

Web:


Web columns that can be selected:


Notes here should really be called Memo.  Maybe on Quicken Mac it is called Notes and that is why they called it that or maybe it is just inconsistent because the people developing the Web interface didn't look close enough at what the Desktop programs call the field.  That should be fixed.

But in no case can you see the Desktop Notes field on Quicken Web/Mobile at this time.

rebelbah

> @Chris_QPW said:
> The Desktop fields aren't both being synced, only the memo field.
> Desktop:
>
>
> Web:
>
>
> Web columns that can be selected:
>
>
>
> Notes here should really be called Memo.  Maybe on Quicken Mac it is called Notes and that is why they called it that or maybe it is just inconsistent because the people developing the Web interface didn't look close enough at what the Desktop programs call the field.  That should be fixed.
>
> But in no case can you see the Desktop Notes field on Quicken Web/Mobile at this time.

it should be labeled correctly as Momo

Chris_QPW

rebelbah said:

it should be labeled correctly as Memo

Yes, I totally agree.

rebelbah

> @Quicken Paloma said:
> Hello @rebelbah, 
>
> Thank you for reaching out to Quicken Community. I apologize you are having this issue. To better assist you could you tell me what version of Quicken you are using? It is not uncommon to have the Notes and Memos in the same column since they are very similar. A visual example is below. 
>
>
>
>
> Hope this helps. Let us know if you have any questions or concerns.
>
> -Quicken Paloma

I dont know what version of Quicken you are using here but mine is showing separately select-able on the desktop version

Chris_QPW

rebelbah said:

> @Quicken Paloma said:
> Hello @rebelbah, 
>
> Thank you for reaching out to Quicken Community. I apologize you are having this issue. To better assist you could you tell me what version of Quicken you are using? It is not uncommon to have the Notes and Memos in the same column since they are very similar. A visual example is below. 
>
>
>
>
> Hope this helps. Let us know if you have any questions or concerns.
>
> -Quicken Paloma

I dont know what version of Quicken you are using here but mine is showing separately select-able on the desktop version

That is Quicken Mac Desktop.  And now that I see it has "Memo/Notes" I can see why there might be some confusion by the Quicken Web developers of what to call that column/field.

Just another case of not lining up Mac, Windows, Mobile, Web nomenclature.