R34.24 error opening data file

Question

This error message says Q can't open the data file because it's in use by a cloud storage backup. If I restart computer, the file opens, but if I exit Q and restart Q, I get the error message. I have been backing up to Google Drive for a long time. Has something changed with backing up to Google Drive?

Quicken Paloma · Answer

Hello @Istrunk,

Thank you for reaching out to Quicke Community. I apologize you are having this issue. I would recommend moving your active files to your hard drive and placing any copies or additional backups into your cloud-based service.

For more information and instructions please visit the link below.

https://www.quicken.com/support/error-when-opening-data-file-while-using-online-storage-service

Please let us know if you have any other issues or concerns.

-Quicken Paloma

Sherlock · Answer

I suggest you maintain the Quicken file in a folder on an internal drive and insure no other processes may access the Quicken file when you open Quicken.