Bank of America error - OSU

Greg Brown
Greg Brown Member, Windows Beta Beta
edited July 2021 in Download, Add/Update Accounts (Windows)
I started receiving an error when updating Bank of America today. It shows up as an error while updating, but doesn't show up at all in OSU summary...

Comments

  • Greg Brown
    Greg Brown Member, Windows Beta Beta
    I believe this has to do with multi-factor authentication. I remember seeing that if you add BofA as new you will need to use MFA. I can add it to a new file but it won't update in my existing file. I keep getting "an error has occurred". Anybody else having this issue?
  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @Greg Brown,

    Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

    First, could you please provide which version release of Quicken you have currently running?
    • Help > About Quicken

    Also, which connection method are you using to connect (Express Web Connect or Direct Connect)? And is there any specific error code(s) associated with the error message you are receiving that you could provide us with here, please?

    Please check back and let us know! Thank you.
    -Quicken Anja
  • Greg Brown
    Greg Brown Member, Windows Beta Beta
    Hello,
    It was a temporary issue, that resolved itself. Sorry I forgot to close it out. Would you mind reviewing my other issue about Direct Connect accounts not showing on OSU summary?
    Thanks.

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