My Sierra Central Credit Union accounts do not update.

fwright126

My Sierra Central Credit Union does not get an error code but, the checking and savings accounts do not update, even though Quicken says the accounts were updated.

Quicken Anja

Thank you for your response.

In order to better assist you further, could you please specify which option from our bank list you are using to connect to Sierra Central Credit Union (please refer to the image from my previous response)?

Please check back and let us know! Thank you.

Quicken Anja

Hello @fwright126,

Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

First, could you please specify which option from our bank list you are using to connect to Sierra Central Credit Union (see below)?



In the meantime, to start with, if you haven't already, I suggest you try signing out of your data file completely and then signing back in to refresh the registration token for your Online Connected Services. However, I do recommend that you save a backup of your data file first (just in case). Then, please follow the instructions provided below.

1. Navigate to Edit
2. Preferences...
3. Quicken ID & Cloud accounts
4. Click Sign in as a different user (or it might say Sign in using a different Quicken ID)
5. Follow the prompts to Sign Out
6. Sign back in using your Quicken ID (email) and password

Once that is done, see if the issue still continues to persist.

Let us know how it goes!

fwright126

Thanks for trying but, no help.

Quicken Anja

Thank you for your response.

In order to better assist you further, could you please specify which option from our bank list you are using to connect to Sierra Central Credit Union (please refer to the image from my previous response)?

Please check back and let us know! Thank you.