Sync to Updated Cloud [Edited]

Frank15
Frank15 Member ✭✭
edited August 2021 in Download, Add/Update Accounts (Windows)
Each time I update my files I receive a message saying That my data is being synced to an updated cloud and is a one time procedure. However it does this every time I run update and slows down the process. How can I stop this?
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Answers

  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @Frank15,

    Thank you for reaching out to the Community and telling us about your issue, though I am sorry to hear that you are experiencing this.

    To start with, if you haven't already, I suggest you try signing out of your data file completely and then signing back in to refresh the registration token for your Online Connected Services. However, I do recommend that you save a backup of your data file first (just in case). Then, please follow the instructions provided below.
    1. Navigate to Edit
    2. Preferences...
    3. Quicken ID & Cloud accounts
    4. Click Sign in as a different user (or it might say Sign in using a different Quicken ID)
    5. Follow the prompts to Sign Out
    6. Sign back in using your Quicken ID (email) and password 
    Once that is done, see if the issue still continues to persist.

    Let us know how it goes!

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

  • Frank15
    Frank15 Member ✭✭
    That worked, thank you.
  • Quicken Anja
    Quicken Anja Moderator mod
    Thanks for the update! Glad to hear that worked for you. :)

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

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