No Downloads for Capital One Credit Cards

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Steve Kirkland
Steve Kirkland Member ✭
in Download, Add/Update Accounts (Mac)
Since updating to Quicken 6.3.2, I have orange dots next to my Capital One accounts, and a banner appears at the top of the page saying "Quicken cannot connect to Capital One".

Best Answer

  • Quicken Anja
    Quicken Anja Moderator mod
    Answer ✓
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    Hello @Steve Kirkland,

    Thank you for taking the time to visit the Community and report that you are still experiencing an issue with Capital One Card Services, though we apologize for the trouble.

    Since you are still experiencing an issue, we request that you please contact Quicken Support directly for further assistance. Our support agents will need to collect new log files and re-escalate.

    We apologize for any inconvenience! Thank you.

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

Answers

  • Quicken Anja
    Quicken Anja Moderator mod
    Answer ✓
    Options
    Hello @Steve Kirkland,

    Thank you for taking the time to visit the Community and report that you are still experiencing an issue with Capital One Card Services, though we apologize for the trouble.

    Since you are still experiencing an issue, we request that you please contact Quicken Support directly for further assistance. Our support agents will need to collect new log files and re-escalate.

    We apologize for any inconvenience! Thank you.

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

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