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How to reconcile when statement is different from downloaded transactions?

Involute

I've been reconciling my Visa statement within Quicken with downloaded transactions for years. I was out of town for several days when my latest billing cycle closed, so when I got home and tried to reconcile, there were a lot more transactions downloaded (that had occurred after the end of the last cycle) than there were on the statement. As a result, the "Statement Ending Balance" (which is a terrible name since it's not the balance on my statement, but the balance within Quicken) is a lot bigger than my cleared balance (which matches my actual statement perfectly). If I click "Done" in the Reconcile dialog, Quicken wants to add an adjustment; how would I deal with that in my next billing cycle? If I don't click "Done," I can't complete the reconciliation.

Tips appreciated! :/

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Accepted answers

Sherlock

Involute said:

When I reconcile my checking account, I'm shown a dialog that let's me enter the ending balance and closing date before proceeding to the Reconcile dialog. When I reconcile a credit card, I don't get this initial dialog so I have no way to see or change the date and balance. None of the buttons on the Reconcile dialog bring it up.

Open the credit card register, press Ctrl + Shift + E, select the Online Services tab, uncheck Reconcile using online balance, select OK, and press Ctrl + R.

All comments

Sherlock

If you are reconciling a register to a statement obtained from a financial institution, the Statement Ending Balance should be the closing balance on the statement and the Statement ending date should be the date of the closing balance on the statement.

Involute

When I reconcile my checking account, I'm shown a dialog that let's me enter the ending balance and closing date before proceeding to the Reconcile dialog. When I reconcile a credit card, I don't get this initial dialog so I have no way to see or change the date and balance. None of the buttons on the Reconcile dialog bring it up.

Sherlock

Involute said:

When I reconcile my checking account, I'm shown a dialog that let's me enter the ending balance and closing date before proceeding to the Reconcile dialog. When I reconcile a credit card, I don't get this initial dialog so I have no way to see or change the date and balance. None of the buttons on the Reconcile dialog bring it up.

Open the credit card register, press Ctrl + Shift + E, select the Online Services tab, uncheck Reconcile using online balance, select OK, and press Ctrl + R.

Involute

Thanks. That did it!