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Quicken Classic for Windows
Download, Add/Update Accounts (Windows)
downloads have stopped working. Get message that account does not exist in Quicken.
Bill Conyer
Downloads worked ok a few days ago
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Quicken Anja
Hello
@Bill Conyer
,
Thank you for reaching out to the Community and telling us about your issue, though I am sorry to hear that you are experiencing this.
To start with, if you haven't already, I suggest you try signing out of your data file completely and then signing back in to refresh the registration token for your Online Connected Services. However, I do recommend that you save a backup of your data file first (
just in case
). Then, please follow the instructions provided below.
Navigate to
Edit
Preferences...
Quicken ID & Cloud accounts
Click
Sign in as a different user
(or it might say
Sign in using a different Quicken ID
)
Follow the prompts to
Sign Out
Sign back in using your Quicken ID (
email
) and password
Once that is done, see if the issue still continues to perist.
Let us know how it goes!
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