Community Homepage
Discussions
Categories
Quicken for Mac
Quicken Lifehub
Quicken Mobile
Quicken on the Web
Quicken for Windows
Support
Quicken Classic
Quicken Simplifi
Getting Started
Community Training FAQs
Using and Improving the Community
Connect and Engage
Announcements & Alerts
Announcements
Alerts, Online Banking & Known Product Issues
Product Ideas
Beta
Home
Quicken Classic for Windows
Signing in, Passwords, and Activation (Windows)
I'm unable to ownload tranctions because Quicken thinks my subscription expired.
Temp158523
I get a message when logged into my account that my subscription needs to be resumed to download transactions. However under account details it has the correct info, 10 months remaining with an expiration date of June 2022
Find more posts tagged with
Accepted answers
All comments
Boatnmaniac
I suggest you sign into Quicken as a different user:
Edit > Preferences > Cloud ID & Cloud Accounts > Sign in as a different user
. When you click on the link (highlighted below in yellow) follow the process to sign out of Quicken and when prompted to sign in be sure to you do so with your existing Quicken ID and password. Doing this will refresh the link between your Quicken installation and your Quicken.com account and should resolve the issue.
Sherlock
I suggest you reset the
Quicken ID
associated with the Quicken file.
Select
Edit > Preferences...
Select
Quicken ID & Cloud Accounts
Select
Sign in as a different user
Enter
yes
Select
Sign Out
Sign in with the subscription's
Quicken ID
.
Temp158523
Thank you both for your prompt responses. I Validated my file( checked validate file) and it looks like the issue is resolved, at least for now i was able to download transactions.
Quick Links
All Categories
Recent Posts
Activity
Unanswered
Help
Best Of