PenFed Error (Mac)

System

This discussion was created from comments split from: Penfed Downloads Failing.

fredgioia

Getting the same issue over here. There was a period when it worked, but now downloads are failing. Here is the error:

[removed unnecessary log data]

    {

      "channel" : "FDS_DEFAULT",

      "cpAggStatusCode" : "ccscrape.102",

      "aggStatus" : "FI_TIMEOUT",

      "isProcessing" : false,

      "cpAggStatusDetail" : "Retry.  SUB_ERROR_CODE:519 SESSION_FAILED_519null"

    }

  ],

  "mode" : "UPDATE_CREDENTIALS",

  "institutionLoginId" : "2*****",

  "isProcessing" : false

}

Quicken Anja

Hello @fredgioia,

Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

If you haven't already, please take a moment to review and follow this error-specific support article regarding error 102.

I hope this helps!