CC-501 error with First Financial Bank- Texas [Edited]

txab
txab Quicken Windows Subscription Member
edited September 2021 in Errors and Troubleshooting (Windows)
I upgraded Quicken 2 months ago. I was able to activate accounts and download transactions. But, recentlyI've been unable to download transactions for at least 3 weeks from First Financial Bank - Texas. I've checked with them and they say there is no issue First it was OL 293 and OL 301 errors. Followed all the instructions I found to clear. Now I get the CC 501 when I try to activate my accounts again. This is after several minutes of the spinning wheel going on

[Edited for readability]

Comments

  • txab
    txab Quicken Windows Subscription Member
    That should be cc-501 not QL 501
  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @txab,

    Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.

    We have opened an escalation ticket with our service provider for error CC-501. While the investigation remains ongoing, please, refer to this open Community Alert for updates.

    I apologize for any inconvenience this may cause! Thank you.

    -Quicken Anja
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