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CC-501 error with First Financial Bank- Texas [Edited]

txab

I upgraded Quicken 2 months ago. I was able to activate accounts and download transactions. But, recentlyI've been unable to download transactions for at least 3 weeks from First Financial Bank - Texas. I've checked with them and they say there is no issue First it was OL 293 and OL 301 errors. Followed all the instructions I found to clear. Now I get the CC 501 when I try to activate my accounts again. This is after several minutes of the spinning wheel going on

[Edited for readability]

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txab

That should be cc-501 not QL 501

Quicken Anja

Hello @txab,

Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.

We have opened an escalation ticket with our service provider for error CC-501. While the investigation remains ongoing, please, refer to this open Community Alert for updates.

I apologize for any inconvenience this may cause! Thank you.