AMERICAN EXPRESS DOWNLOAD TRANSACTIONS

Ron Hersch

Unable to connect to the server on All Amex Accounts.
Please escalate

Boatnmaniac

There is an Alert posted about Amex connection issues.  Perhaps your issue is related to this?:  ONGOING 8/25/21 American Express Returns OL-293/294, CC-503/103, or CC-502/102 Error.

Also, when OSU fails and these error codes are returned, sometimes doing Update Now (Account register > upper right Gear icon > Update now) will work.  If you have not already done so, you might want to try doing that.

Boatnmaniac

There is an Alert posted about Amex connection issues.  Perhaps your issue is related to this?:  ONGOING 8/25/21 American Express Returns OL-293/294, CC-503/103, or CC-502/102 Error.

Also, when OSU fails and these error codes are returned, sometimes doing Update Now (Account register > upper right Gear icon > Update now) will work.  If you have not already done so, you might want to try doing that.

JDT

Same thing happening to me for the past few days. Getting an OL-294 A error message

mrzookie

AMEX is tinkering with their site. I have pending transactions that have completely disappeared from the site. Fidelity Full View (a Quicken-like web-based product offered to Fidelity customers) is also unable to update AMEX transactions. I'm pretty sure the problem is on the AMEX end.

taffeys

This morning I am also receiving an OL-294-A error on our AMEX card, was fine yesterday. Update Now does not cure the problem.

CaveCreek

Arggh ... Problem with AMEX update again today: OL-294-A all accounts. Did a "Report a problem" Any suggestions?

Philip107

All morning for the last several hours I get this error when attempting an online update with American Express. I suppose it will eventually clear itself out.

askay

Same here -- OL-294-A. This is the second day this occurred. Quicken Premier Windows 10 Enterprise, Build 27.1.35.26.

Sluggo

I'm getting the same OL-294A error querying my American Express account on 9/1/2021.

Haapy

This error started 09/01/21 in the AM. Ticket number 8824376. No ETA.

edwardsayer

for the past day or so, no downloads from American Express with the OL-294-A error message.

dalehawaii

Same here getting an OL-294-A error

jeffreydnewton

Also getting OL-294-A error today on American Express. Seems to be a frequent occurrence after the last several updates - not always the same financial institution but routine issues connecting with at least one account.

thorn5

Also getting OL-294-A error since last Quicken automatic update. Boo!!

Rickyrat69

Just like everyone else OL-294-A

dhobman

Ditto. OL-294-A .

G123

Me too :/

hos2277

got it OL-294-A, just this morning.

Harold-Jr

Started today

Jeff Skelton

again with amx ol294-a when will it stop

mrzookie

AMEX is working for me as of 5:30pm EDT. 

Harold-Jr

Yes, it's working. Problem solved 3:00 PM PDST

dalehawaii

@mrzookie and @Harold-Jr Many thanks for confirming it's fixed. You saved me time by allowing me to work on my expense report stuff. Thanks again!

Haapy

09/01/21 3:30P Pacific  Amex is working again. Would you let the devs know so they can close out ticket 8824376 tks. Andy

taffeys

Working fine here now too.

askay

Well, I must have offended the online gods somehow because mine was not working this morning. So I deactivated and then reactivated the AmEx online access for each card, which did the trick. Why I have to jump through these hoops, though, is beyond me. And I should note as well that Quicken then hung for quite a long time on reestablishing mobile access to these accounts.