Download Error (503) for American Express [Edited]

toddsymonds

Tried resetting account. No luck. Amex doesn't show as having any options other than manual downloads...

Quicken Anja

Hello All,

Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.

We have an open escalation ticket with our service provider for this issue. While the investigation remains ongoing, please, refer to this open Community Alert for updates.

I apologize for any inconvenience this may cause! Thank you.

dvoeks

Beginning today, 9/1, I am experiencing this issue consistently with Amex (Quicken for Mac Version 6.3.2 (Build 603.41003.100)) and Quicken is unable to connect to Amex (with multiple retry attempts). Prior to today I did not experience this issue and I can confirm this has been generally connecting normally on a daily basis until today. I do not have similar issues with Quicken connecting to any other bank, investment or credit card accounts.

Adam1

I'm also having problems with my Amex account. It initially set up, but now it won't download (Download error 503)

Quicken Anja

Hello All,

Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.

We have an open escalation ticket with our service provider for this issue. While the investigation remains ongoing, please, refer to this open Community Alert for updates.

I apologize for any inconvenience this may cause! Thank you.

prine2020

Quicken Anja, Your community Alert above is a bad link

Quicken Anja

prine2020 said:

Quicken Anja, Your community Alert above is a bad link

Thanks for pointing this out, and I apologize for the confusion!

I've updated the link and it should take you to the correct Alert now. 

Thank you!